We welcome feedback, comments, compliments, complaints or assessment appeals and will treat them confidentially. They will all be investigated thoroughly and fairly and wherever possible a remedy found. The information gained will be used to see what we are doing right or wrong to improve our services in the future.

We aim to provide the highest standard of service possible, but we would also like to learn from any mistakes. We use the comments or feedback we receive to ensure that we continue to improve our service and you can help us to do this.

If you have been on a course with us recently and would like to leave feedback, please click here.

This leaflet contains further information about our processes and includes a form to complete and return to us by email or post at: Feedback, Comments, Complaints and Appeals leaflet with form.